Ready to make a real impact while building your career? Training Alliance Group is looking for meticulous and driven Claims Officers to join our team. While our head office is in West Perth, we offer flexibility to work from any of our offices in Western Australia.

In this vital role, you will ensure every claim is accurate, timely, and fully compliant, helping us uphold the integrity of our funding arrangements and support quality employment outcomes for our participants.

Key responsibilities:

• Review and verify claims for participants and employers, ensuring every detail is correct and properly documented.
• Maintain a deep understanding of contractual requirements and participate in audits and quality reviews to ensure every claim meets our high standards.
• Keep accurate, confidential records and documentation, ensuring everything is in order for timely reporting.
• Work closely with internal teams, participants, and employers to provide guidance and ensure the smooth, accurate processing of all claims.

Who we are looking for:

• Someone with proven experience in claims management or an administrative role, ideally in the employment services and/or disability sector.
• A strong communicator who can clearly and professionally engage with diverse stakeholders.
• An expert in time management and organisation who thrives in a fast-paced environment.
• A detail-oriented professional with a keen eye for accuracy and a solid understanding of contract compliance.
• Proficient with various administration and case management systems.

Training Alliance Group (TAG) is a leading provider of employment services and vocational education in Western Australia, including managing two RTOs - Australian Business and Vocational Training and Mining Transport and Construction Services. TAG is committed to providing quality education and training, and creating meaningful employment outcomes for individuals, with a strong focus on inclusion and support for people with disability.

The organisation currently manages government contracts including Workforce Australia, Employability Skills Training, Self Employment Assistance, Transition to Work and Parent Pathways as well as delivering youth services, First Nations and social inclusion initiatives.

Why join us?

Make an Impact, Grow Your Career, and Change Lives in a Supportive, Growing Organisation. Join a respected and expanding company where your work truly matters.

Some benefits of joining us include:

• Refer a friend Program
• EAP support
• Salary Sacrifice-Super
• Professional Development Days
• Performance Incentives
• Cash out annual leave
• Take annual leave in advance

We invest in your wellbeing—because we know that when you feel your best, you can do your best. If you are ready to elevate our service delivery, we would love to hear from you.

If you are passionate about supporting meaningful employment and have a keen eye for precision, we want to hear from you. This is more than just a job; it’s an opportunity to contribute to a program that changes lives.

Apply now and help us make a positive impact!